FAQ


What is a replacement window?

Unlike a window used in new home construction, a replacement window is a window that is custom built to fit into the opening of an existing window. It's built to fit that opening precisely and can be installed without disturbing the interior and exterior trim. It can modernize and upgrade the design of the existing window and, in most cases, will provide additional strength and energy efficiency benefits.

Will my vinyl frame windows pay for themselves?

If you chose a high quality, energy efficient window, your initial investment can be recouped over time, through reduced heating and cooling costs. Numerous airtight construction features and advanced glazing in our window units do a much more effective job of sealing cold air out and keeping heated air in.

Why has vinyl become the most popular type of framing?

The technology of vinyl extrusion has advanced significantly over recent years, enabling it to become the material that is most energy efficient and easiest to maintain. Vinyl has proven to be practical as well as beautiful.

What are the advantages of vinyl windows vs. wood or metal?

Aside from beauty and design considerations and general architectural preference, the major advantage of vinyl is the cost saving achieved through better energy efficiency. Another important factor is that homeowners never need to paint vinyl window frames, which results in a saving of both money and work.

All vinyl windows look alike, how do I tell the difference?

The major difference between our windows and lower quality vinyl windows is in the internal construction of the sash and frame. When looking at different products, ask your dealer to show you the structural components of the window and to explain how the window seals the airflow from inside the home.

What about glazing? Are all Low-e coatings the same?

No. There are different Low-e coatings that allow you to customize the glass performance based upon the location of the window in the home. Some coatings prevent more heat from entering, while others allow more heat to enter your home. This gives you the opportunity to control the comfort of each room individually, thus minimizing your energy consumption and lowering your costs.

Will vinyl frame window and glass units protect against forced entry?

If security is a concern, there are ways to maximize the security of your windows and doors. With the largest exposure to entry of a window or door being the glass, the latest concept available is laminated glass packs. These are designed to withstand multiple blows with a heavy object and still stay intact. Our Safe glass can withstand 30 to 40 direct hits with a baseball bat and not break out of the frame.

Can vinyl frame window and glass units reduce outside noise?

All windows and doors will reduce outside noise to some degree. If noise reduction is a concern, the best solution is to use Safe laminated glass. This will improve the noise reduction by as much as 100% over a standard glass pack.

What is condensation?

The source of condensation is humidity, or air borne water vapor, which is present in all air. When this water vapor comes in contact with a cooler surface it will condense, similar to your bathroom mirror after you take a hot shower. Condensation can occur on windows and doors during the winter if the humidity level is high enough.

Temporary condensation can occur:

  • After baths and showers, laundry, cooking or dishwashing.
  • At the start of the heating season. your home can retain moisture from the humid summer months.
  • When the outside temperature experiences drastic changes. a sharp drop in temperature, especially during the heating season can cause temporary condensation.
  • During construction or renovation of your home. most building materials retain moisture during shipping or storage; this moisture can be released into the home but will eventually dry out.


Excess moisture in your home can cause not only structural problems but it also presents a health risk as well.

Problem condensation will show itself when:

  •  The condensation remains on the windows throughout the day.
  •  You can see condensation on the walls
  •  You can notice a musty smell in your home,mold or mildew on various surfaces throughout the home.

There are several ways to reduce the humidity in your home, the three main areas of concern should be:

  • Reduce moisture sources
  • Increase ventilation

Do vinyl window systems reduce condensation?

They can help control the problem. Moisture vapor in the air condenses when it comes in contact with a cooler surface. A high quality vinyl window system that incorporates the latest warm edge technology glazing will help to reduce condensation, because it keeps the edges at a more consistent temperature. When you minimize the hot and cold differences of the glass, you reduce the amount of condensation.

Energy Star Program
What is the Energy Star Program?

Energy Star is a program, administered by the US Department of Energy and the Canadian Government in cooperation with manufacturers of appliances and many other products, including windows. The program is designed to reduce the consumption of fossil fuels. Windows and doors can only carry the Energy Star certification after they have been tested and approved by an independent laboratory through the NFRC program. When you select Energy Star certified products, you will reduce your energy consumption and help to improve the environment. All our products are Energy Star certified.

Why is energy efficient so important in windows?

In recent years, energy efficiency has become a prime consideration in the manufacturing of windows and doors. It is certain to become even more critical in the future as energy costs increase.
How are windows made to be more energy-efficient?

There are numerous factors involved in making a window or door efficient. The way they are engineered and built will significantly affect their performance in terms of energy efficiency. The amount of weather-stripping, the type of glass packs used, as well as the low-emissive coatings on the glass will all contribute to energy efficiency. The addition of argon gas in the sealed unit of a window is a relatively new option that can dramatically improve energy efficiency values.

If you have any questions or would like more information, or for a free quote, contact us today!

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